South African Airways reminds customers travelling through Johannesburg to factor in extra time

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16 March 2022

South African Airways (SAA) would like to remind customers travelling through Johannesburg to factor in extra time due to changes at the airport affecting international travellers.

The SA airport authority has advised that from 13 February 2022 the Immigration and security screening area accessible from Terminal A, (where international carriers besides SAA, check in and close to Bytes Restaurant) will be closed for approximately six to eight weeks for refurbishment. 

SAA customers will check-in as per normal in Terminal B and proceed to security checkpoint, (near KFC fast food outlet and the Link pharmacy) which is also on Terminal B, for Security and Immigration formalities.

As all international travellers will be making use of this security check point for the duration of the closure, this may lead to congestion. SAA therefore reminds its international customers to allow for extra time at the airport.  

“We apologise to our customers for any inconvenience caused and strongly recommend that they factor in extra time as part of their travel plans as waiting times at the security check point may take longer than usual due to the closure of Terminal A facilities,” says Tlali Tlali, SAA spokesperson.

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