We have strengthened our global position by once again being awarded a 4-Star rating, for the 14th consecutive year.
Thank you and congratulations to all for your hard work and commitment, which assisted in ensuring this commendable achievement.
The Skytrax 4-Star ranking is a seal of quality approval awarded to airlines supplying good quality performance across a range of product and service-delivery rating areas. This rating is assessed by Skytrax after detailed product and service standards audits for each featured airline and is not connected to any customer ratings.
A 4-Star Airline rating signifies airlines providing a good standard of product and staff service across all travel categories, including: cabin seating, safety standards, cabin cleanliness, comfort amenities, catering, tax-free sales, reading materials, in-flight entertainment, and staff service.
The 4-Star rating, which was awarded to SAA by Skytrax, the independent, global airline-rating organisation, puts the airline in good company with other international partner airlines. South African Airways has maintained quality levels throughout what has been a challenging year for the airline, delivering world-class product and service standards to our customers, making this 4-Star Airline ranking well deserved!
As per Skytrax, “The South African Airways product and service standards continue to perform at a standard that is meeting 4-Star levels and this applies to long-haul, regional, and domestic flights.”
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