When your customers fly with us from Heathrow’s Terminal One from now until the end of April, they'll be invited to take part in a ‘self-boarding’ trial – making boarding faster and more efficient.
When they arrive at Heathrow an infrared scanner will take a scan of their face, and then again when they reach the ‘self-boarding’ gate. When these two scans are successfully matched, the barrier will open and they can pass through to board their flight. Simple. And because their ID is only checked once it makes their journey even smoother!