Terms and Conditions

In this document:

SAA means South African Airways and flysaatrade means this website 


1.1 Persons using the flysaatrade website for any reason whatsoever, subject themselves to and agree to the terms and conditions of flysaatrade when accessing the website as set out below.

1.2 This website is intended to provide the user with information regarding SAA, its products offered and/or services rendered.

1.3 Without derogating from the aforegoing, flysaatrade hereby authorises the user to view, copy, download to a local drive, print and distribute the content of this website, or any part thereof, provided that:

1.3.1 such content is used for information and/or non-commercial purposes only; and

1.3.2 any reproduction of this the content of this web site, or portion thereof, must include the following copyright notice: © SAA 2015. ALL RIGHTS RESERVED.

1.4 Users that wish to use content from this site for commercial purposes may only do so with prior written permission.


All content, trademarks and data on this website, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, and designs are the property of or licensed to SAA, and as such, are protected from infringement by domestic and international legislation and treaties. Subject to the rights afforded to the user herein, all other rights to all intellectual property on this site is expressly reserved.


3.1 The full name and legal status of the website owner is: South African Airways SOC Ltd, reg. No. 1997/22444/07

3.2 The full address of the website owner is detailed hereunder.

3.3 The website address of this website is: www.flysaatrade.eu
3.4 Office bearers of SAA:


JB Magwaza* (Chairperson)
V Jarana (Group Chief Executive Officer)
AI Bassa* 
ML Kingston*1
HP Maluleka*
TN Mgoduso*
T Mhlari*
AH Moosa*
G Rothschild*
MP Tshisevhe*

* Non-Executive Director
1 British Citizen

Company Secretary – RN Kibuuka 

3.5 Physical address for receipt of legal service: Horatio House, 5th Floor, 77 Fulham Palace Road, London W6 8JA.

3.6 Main business: International and local passenger and cargo air transport.


4.1 flysaatrade expressly reserves the right, in its sole and absolute discretion, to alter and/or amend any criteria or information set out in this website without prior notice.

4.2 The user undertakes to check flysaatrade frequently and to acquaint themselves with the changes and/or amendments in the information supplied on the website.

(The full SAA Privacy Policy can be viewed here.)

5.1 Flysaatrade protects a user's privacy.

5.2 No personal information will be disclosed to third parties without the user's permission or due process, however, flysaatrade may share personal information with business partners.

5.3 flysaatrade gathers and will be in possession of the following private and personal information of users and passengers:

5.3.1 Information provided by the user voluntarily - this information is used to provide a better service to users;

5.3.2 Information automatically provided (e.g. cookies) - this information is gathered to better your browsing and interaction with flysaatrade. Cookies cannot harm your computer or carry viruses.

5.4 By using this website the User consents to the following:

5.4.1 flysaatrade may use your personal information to communicate with the user from time to time. Users may indicate if they do not wish to receive such communications;

5.4.2 flysaatrade may use user's information for non-personal statistical purposes;

5.4.3 flysaatrade retains the copyright in databases of personal information of users; and

5.4.4 flysaatrade may share user's information with business partners for commercial reasons.


6.1 Any third party site may link to this website provided that such a link is directed at the home page of this website. It is expressly prohibited for any person, business, entity or website to link to any page other than the home page of this website, without the prior written approval of flysaatrade.

6.2 It is expressly prohibited for any person, business, entity, or website to frame any page on this website, including the home page, in any way whatsoever, without the prior written approval of flysaatrade.


7.1 No information or data on this website is an offer, but merely an invitation to do business.

7.2 Merely sending a data message to this website shall conclude no agreements or its owners, valid agreements are only concluded as detail above.

7.3 Data messages, such as e-mail, are only deemed to have been received by flysaatrade once reply to and such a reply does not include an auto-reply.


The use of non-malicious search technology, such as "web-crawlers" or "web-spiders", to search and gain information from this web site is not permitted if such technology will result in slowing down this web site' server or copyright infringement of any data and information available from this website. Data and information may only be used in compliance with sections 1 hereof.


9.1 flysaatrade may provide links to the user only as a convenience and the inclusion of any link does not imply flysaatrade 's endorsement of such sites.

9.2 Linked websites or pages are not subject to the control of flysaatrade. flysaatrade shall not be held responsible or liable, directly or indirectly, in any way for the contents, use, or inability to use or access any linked websites or any links contained in a linked website


11.1 All reasonable steps will be taken to secure a user's information.

11.2 User's undertake not to divulge their user name and passwords to any other person
11.3 It is expressly prohibited for any person, business, or entity to gain or attempt to gain unauthorised access to any page on this web site, or to deliver or attempt to deliver any unauthorised, damaging or malicious code to this website. Any person who delivers or attempts to deliver any unauthorised, damaging or malicious code to this website or attempts to gain unauthorised access to any page on this website shall be held criminally liable, and in the event that flysaatrade should suffer any damage or loss, civil damages will be claimed.


11.1 Subject to the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, flysaatrade shall not be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this website or the services or content provided from and through this website. Furthermore, flysaatrade makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this website are free from errors or omissions or that the service will be 100% uninterrupted and error free.

11.2 This website is supplied on an "as is" basis and has not been compiled or supplied to meet the user's individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with flysaatrade that the service available from and through this web site will meet the user's individual requirements and be compatible with the user's hardware and/or software

11.3 Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of flysaatrade and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site

11.4 All items purchased from flysaatrade are made pursuant to agreements with shipping and delivery agents and risk of loss pass from flysaatrade to such agents upon delivery of any item to such SAA or its partners

11.5 Neither flysaatrade nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this website.


12.1 These Terms and Conditions of Use constitute the entire agreement between flysaatrade and you, the user of this website. Any failure by flysaatrade to exercise or enforce any right or provision of these Terms and Conditions of Use shall in no way constitute a waiver of such right or provision.

12.2 In the event that any term or condition of the use of this website is not fully enforceable or valid for any reason, such term(s) or condition(s) shall be severable from the remaining terms and conditions. The remaining terms and conditions shall not be affected by such unenforceability or invalidity and shall remain enforceable and applicable.


This website is hosted, controlled and operated from the United Kingdom, and thus the UK Law governs the use or inability to use this website and these terms and conditions.


If you have any questions, queries or wish to request permission to use any part of this website, including, linking, framing, or searching, please contact us at:

Street Address: South African Airways SOC Ltd. Darmstädter Landstraße 125, 60598 Frankfurt.