South African Airways have once again been awarded a 4-Star Skytrax ranking, in both Business and Economy Class, for a 15th consecutive year!
The Skytrax 4-Star ranking is a seal of quality approval awarded to airlines supplying good quality performance across a range of product and service-delivery rating areas. This rating is assessed by Skytrax after detailed product and service standards audits for each featured airline and is not connected to any customer ratings.
A 4-Star Airline rating signifies airlines providing a good standard of product and staff service across all travel categories, including cabin seating, safety standards, cabin cleanliness, comfort amenities, catering, tax-free sales, reading materials, in-flight entertainment, and staff service.
The 4-Star rating, which was awarded to SAA by Skytrax, the independent, global airline-rating organisation, puts the airline amongst other international and partner airlines. South African Airways has maintained quality levels throughout what has been another challenging year for the industry, delivering a world-class product and service standards to our customers, making this 4-Star Airline ranking well deserved!
As per Skytrax, “The South African Airways product and service standards continue to perform at a standard that is meeting 4-Star levels and this applies to long-haul, regional, and domestic flights.”
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